Alcatel Idol 4S with Windows 10 - PRD #?

Discussion in 'Alcatel' started by DrakenFX, Dec 15, 2017.

  1. DrakenFX

    DrakenFX New Member

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    Hi,
    i have use your service before with my ZTE device , but i just bought an Alcatel device with Windows 10 OS , and i can't find the PRD # to request a SIM Unlock.

    any help will be appreciated and thanks in advance.


    P.S. Alcatel idol 4s with Windows 10, have NON-removable battery, *#3228# or *#837# doesn't work.
     
  2. Tech Support

    Tech Support Member
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    The PRD can be found easily on the label underneath the battery, it has 8 digits and looks like this: PRD-XXXXX-XXX. Your entry should match this format: PRD-XXXXX-XXX, PRD Examples : Blackberry PRD Format :Starting with PRD-12345-123. Alcatel PRD Format : 4015X-2AGHBT
     
  3. DrakenFX

    DrakenFX New Member

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    As I mention on OP, is a NON-REMOVABLE battery and DOES NOT have a removable cover.
     
  4. Admin

    Admin Administrator
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    Go to Settings, select Regulatory & Safety and find the Provider ID ( CU reference )
     
  5. DrakenFX

    DrakenFX New Member

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    Thanks, I couldn't find it either, but I got it differently....

    I ordered the Sim unlock , over 24 hrs ago (30 hrs already) and haven't heard anything or receive my code.....
     
  6. Tech Support

    Tech Support Member
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    can you please provide me your phone imei so i can check your order detail.

    Thanks and Regards,
     
  7. DrakenFX

    DrakenFX New Member

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    48 hrs and nothing yet , NOT even an email ...IMEI : 014636000151261
     
    #7 DrakenFX, Dec 20, 2017
    Last edited: Dec 20, 2017
  8. Tech Support

    Tech Support Member
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    Your order under process , we will inform you when its done.
     
  9. DrakenFX

    DrakenFX New Member

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    Screenshot_2017-12-21-10-09-19.jpg

    Is been over 72hrs / 3 Days!!
     
  10. Tech Support

    Tech Support Member
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    due to Christmas holiday service works slow , we will try to close your order s priority basis . Please give us some time to solve this. And please confirm us is your phone ask to enter unlock code when you switch on your phone with another network sim or there is T-mobile device unlock app in your phone.

    Thanks & Regards,
    FreeSimUnlocker
     
  11. DrakenFX

    DrakenFX New Member

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    #11 DrakenFX, Dec 22, 2017
    Last edited: Dec 22, 2017
  12. Tech Support

    Tech Support Member
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    Am going to make request to refund your money, within 2-3 hours you can get your refund.

    thanks & regards,
    Free Sim Unlocker
     

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