Upon checking the status of the order, I found that the first attempt failed 3-4 days back. I haven't received any code yet. I am not sure if the failure is because of the absence of the SIM card in the new phone. I inserted it today morning to see I could re-order, but upon attempting to re-order, I get an error message: "This IMEI has been ordered". I am not sure where to go from here. I cannot keep the SIM in the new phone and have no phone service until someone at the FreeSIMLocker gets a chance to look into this. If this is going to take a while, I can at least use my old phone to send and receive calls, but I will have to take the SIM back from this new locked phone again! Does anyone know if you could be of help to me? Thank you!