Hi Caroline, Thanks for Contacting us. Currently the "Alcatel T-Mobile Device Unlock App Service" is not working with any of our suppliers. No 3rd party can unlock this app at the moment. If you wish, you can subscribe to this thread by Clicking Here so you will be the first to know when this service is available. Regards Customer Support
Hi Diana, Thanks For Contacting us, First please tell which network and country its locked with, then we can tell you exactly ? Regards Free Sim Unlocker Customer Support
Thanks for reply, First Please check when you insert another network SIM Chip on your phone then is your phone asking for "Enter Unlock Code" or is there an T-Mobile Device Unlock APP in your phone ? Waiting for your response. Regards Free Sim Unlocker Customer Support