How to unlock LG G4 H811

[Gomgom sudirman]

anybody's ,
Can help me? I have been do unlocking instructions from admin Freesimunlocker, but no there are success in my phone, here I attach a video intruction that I do :
https://drive.google.com/file/d/17h4XipOMSrUL7rIZ0vKzMT1wg6z3_Fwm/view?usp=drivesdk

 

[Admin]

Hi,

Your Phone will be unlock by Samsung T-Mobile Device Unlock APP please submit order here : http://www.freesimunlocker.com/models/435

Regards
Customer Support

 

[Julie Boizot]

Hi i requested an unlock .it says successful i have the code. I did a hard reset and its not asking for the code. What do i do?

 

[Tech Support]

Can you please provide your IMEI no. by dial *#06# on your dial pad?