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No code included, no phone prompt, no metropcs app found

Discussion in 'Samsung' started by VjM, Apr 12, 2018.

  1. VjM

    VjM New Member

    Apr 12, 2018
    Likes Received:
    I have received email saying "sucess" but there is no code included in email! The trying to follow instructions hoping code auto populates discovered phone doesn't prompt for code. So following other instructions went to play store to down load metropcs device unlock app and to realize there is no such app available, nor one for t-mobile! So what do I do now? I've sent multiple emails to support staff with no reply! Someone please tell me that I haven't wasted my money!
  2. Tech Support

    Tech Support Member
    Staff Member

    Jul 24, 2017
    Likes Received:
    Thanks for Contacting us, can you please provide your IMEI No. By Dialing *#06# on your Dial Pad, then we can tell you exactly.

    Customer Support
    sawwalone likes this.

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