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Unlock code not working

Discussion in 'Forum Rules' started by Roger, Dec 26, 2017.

  1. Roger

    Roger New Member

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    Hi recently purchased a code for a note 4 from tmobile but after putting the network unlock code that you guys send me its still saying invalid code entered can i get some help please
     
  2. Admin

    Admin Administrator
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    Hi Roger, Thanks for contacting us, can you please clear when you insert another network SIM on your phone then is your phone prompt for unlock code or is there an T-Mobile Device Unlock APP in your phone.

    Waiting for your response.

    Thanks
     
  3. Roger

    Roger New Member

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    Hi there's no unlock app on my tmobile phone is only asking me for a network unlock code but the. One you guys sent me it says invalid network passsword when ever i enter it
     
  4. Admin

    Admin Administrator
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    Hi Roger, Thanks for your reply, we will reprocess your order and trying to calculate new unlock code as soon as possible.

    Thanks
     
  5. Roger

    Roger New Member

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    Got it thanks it worked will highly recommend you guys
     
  6. Roger

    Roger New Member

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    Do you guys work with the sprint network a samsung edge 7
     
  7. Admin

    Admin Administrator
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    Hi Roger, Sprint is a CDMA network and as such if this device does not have a GSM slot, then it cannot be GSM unlocked. Usually these IMEI’s start with 99.
     
    tummmmm likes this.
  8. S. Eric Hall

    S. Eric Hall New Member

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    Hi, I am having the same problem as Rodgers except my note 4 is already att and the phone isn't accepting the new unlock code, please help me?
     

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